Problem Solving Creative Thinking And Decision Making

Problem Solving Creative Thinking And Decision Making Problem solving is a skill. Managers and leaders spend much of their time solving problems and making decisions. The nature of the problems can be small, large, complex or simple and its the role of the manager to establish an approach to resolving the problem. Being faced with problems often results in people becoming uncomfortable and afraid, trying to find a solution immediately without analyzing the problem and looking for someone to blame. Problems occur every day and cannot be escaped. It should be viewed as opportunities to improve systems and relationships within organizations. The tendency to try and find a solution immediately is one of the fundamental mistakes in problem solving as the solution should be founded at the end of the process rather than at the beginning. Using an approach that worked previously can leave you solving the same problem over and over again. We are born problem solvers and build our confidence when we solve problems. Having a good process and approach to problems can solve them quickly and effectively. 2. Problem Solving and Decision Making Framework Organisations struggle with inherently the same problems year after year. The lack of a comprehensive and structured process is the reason for this failure. An organized approach using simple principles and a clear defined approach can facilitate permanent solutions. The 7 step problem solving process is an effective problem solving process that consists of a sequence of sections that fit together. Within each section, there are various tools that can be used to work through the problem and find out what is really going on. It is useful to have such a structure to ensure that nothing is overlooked. Figure : 7 Step Problem Solving Process 2.1 Define/Identify the Problem At this point, people react to what they think the problem is. Instead, we should seek to understand more about why we think there is a problem. It is imperative to deal with the real problem and not the symptoms. With input from yourself and others, a serious of questions on the problem should be addressed. Use the 5 Ws and an H to collect statistics on the problem: a) What can you see that causes the problem b) Where does it occur c) When is it happening d) Why is it happening e) With whom is it happening f) How is it happening At this stage, a problem statement should be developed and written down. This will ensure that you are tackling the actual problem and not a side issue or part of the problem. A problem clearly stated is a problem half solved. (Dorothea Brande). Writing the statement will ensure that everyone can quickly understand what the problem is. The problem can be re-phrased as a goal objective. This provides a focus and direction for the problem-solvers that is measurable. The problem statement should also attempt to have a target date identified and scoped so that it can be realistically tackled. 2.2 Analyse the Problem In this stage of the problem solving, critical input from people who have noticed the problem and who are effected by the problem should be gathered and sifted. The problem needs to viewed from a variety of viewpoints. Several questions should be asked to gather the required information : What is the history of the problem? How long has it existed? How serious is the problem? What are the causes of the problem? What are the effects of the problem? What are the symptoms of the problem? What methods does the team already have for dealing with the problem? What are the limitations of those methods? How much freedom does the team have in gathering information and attempting to solve the problem? What obstacles keep the team from achieving the goal? Can the problem be divided into sub problems for definition and analysis? Understanding where the problem is arising from, its fit in the current development and what the current environments are, is critical when working out if a solution will work or not. The problem definitions validity can be checked here by stepping back and assessing the current situation and what needs to be changed. The cause of the problem should be written down in terms of what is happening, where, when, how, with whom and why. 2.3 Generate Possible Solutions At this stage, the team and yourself should generate a number of possible solutions. No evaluation of the solutions should occur but rather the effort should be concentrated on generating as many solutions as possible. Various techniques can be used to solve problems. 2.3.1 Brainstorming This is a technique designed to help a group generate several creative solutions to a problem. It is focussed on developing imaginative and innovative solutions. It is a simple means of generating a large number of ideas from a group of people in a short space of time. Steps: A groups members are presented with a problem and all its details. Members are encouraged to come up with as many solutions as possible, putting aside all personal judgments and evaluations. Piggy-backing off another persons idea is useful. All ideas are recorded so the whole group can see them. Ideas are evaluated at another session. 2.3.2 Reverse Brainstorming Reverse brainstorming uses a combination of the reversal technique and brainstorming. This technique involves starting with two reverse questions: a) How could I possibly cause the problem rather than How do I solve or prevent this problem? b) How could I possibly achieve the opposite effect rather than How do I achieve these results? Brainstorm the reverse problem to generate reverse solution ideas. The ideas should be allowed to flow. No idea should be rejected. The ideas from the reverse problem should now be reversed for the original problem. 2.4 Analyse the Solutions This stage is where you investigate the various factors about each of the potential solutions. The good, the bad points and other relevant items to each solution is noted. There are several ways to evaluate the chosen solutions, and writing them all down will help the group to choose the best solution to the problem. a) Making a T-Chart to Weigh the Pros and Cons of Each Idea The T-chart can be used where team members write down the advantages and disadvantages for each solution. This method will illustrate the strengths and weaknesses of each solution. b) Develop and Assign Weights to Criteria All the criteria people are thinking about should be listed and weighted. This way, all group members are clear as to what criteria others are using. c) Prioritize the Criteria The next step is for the group to agree on how important these criteria are in relation to each other. For example, is cost the most important criterion, or low resistance by others, etc. The criteria should then be rated in terms of importance. Assign a number to each criterion so that all criteria together total 100. d) Rate Proposed Solutions Using Criteria Using the four to six possible solutions, score (on a scale of 1 to 10) each solution against each criteria. Repeat this for each criterion. Multiply this score to the weighting, then add the weighted scores for each solution. This exercise will help compare alternatives objectively. 2.5 Select the best Solution The various influencing factors for each possible solution is reviewed and solutions are kept or eliminated. The group should be concerned with whether or not the solution chosen solves the problem or just minimizes it. The solution must be workable in relation to the problem. During this step, decisions need to be made. Weighting of the previous step can be used to select the best solutions. The T-chart can be reviewed for advantages and disadvantages. The facts and information gathered must be consistent with the proposed solution. Solutions can be voted for and then those can be shortlisted. Shortlisted items can be analysed and further refined and voted on. There is a possibility that no solutions may work. The problem may need to be re-evaluated or generation of solutions may need to be re-visited. This maybe the result of a problem definition that is not well defined. 2.6 Develop an Action Plan An action plan involves writing down what is going to next now that a potential solution is available.. This plan will realise that the solution happens. The plan can consist of sequential tasks identifying who is doing what, when and the timeline for completion. The following questions should be answered for the action plan : What is the overall objective and ideal situation? What is needed in order to get there from here? What actions need to be done? Who will be responsible for each action? How long will each step take and when should it be done? What is the best sequence of actions? What training is required to ensure that each person knows how to execute each step in the plan? What standards do we want to set? What resources are needed and how will we get them? How will we measure results? How will we follow up each step and who will do it? What checkpoints and milestones should be established? What are the make/break vital steps and how can we ensure they succeed? What could go wrong and how will we get around it? Who will this plan affect and how will it affect them? How can the plan be adjusted without jeopardizing its results to ensure the best response and impact? How will we communicate the plan to ensure support? What responses to change and other human factors are anticipated and how will they be overcome? 2.7. Implement the Solution The solution can be implemented as a project using the action plan as the baseline. Tasks should be monitored and reported on. The Gantt chart could be used to monitor this progress. Regular meetings should be held with relevant stakeholders to communicate progress on the solution and advise if any slippages or blockers exist on the project. Contingency plans can be devised and implemented to recover from slippages. 2.8. Verify the Solution Once the solution is implemented, it can be tested be reviewing the normal operation of the organisation. Adjustments may be required to improve the effectiveness of the solution. A lessons learnt document/memo should be created highlighting what changes should be made to avoid this type of problem in the future, considering changes in policies and procedures, and training. 3. Creative Thinking Effective problem solving requires creativity. Creativity in problem solving process sparks new solutions and concepts in changing environments. There are various tools that can be used: 3.1 Six Thinking Hats This is a tool for group discussion and individual thinking. The technique allows you to look at decisions from a number of important perspectives. In meetings it has the benefit of blocking the confrontations that happen when people with different thinking styles discuss the same problem. Each Thinking Hat is a different style of thinking. These are explained below: à ¢Ã¢â€š ¬Ã‚ ¢White Hat: This hat requires you to focus on the facts and data available. Review the information you have, and determine what you can learn from it. Look for gaps in your knowledge, and either try to fill them or take account of them. This is where you analyse past trends, and try to extrapolate from historical data. à ¢Ã¢â€š ¬Ã‚ ¢Red Hat: Team members state problems using intuition, gut reaction, and emotion. This is a method of harvesting ideas. Also try to think how other people will react emotionally. This method can use post-it notes to allow a quick system of voting, and creates a clear visual cue that creates rapid if incomplete agreement around an issue. à ¢Ã¢â€š ¬Ã‚ ¢Black Hat: Using black hat thinking, looks at all the bad points of the decision. Team members identify risks and hazards. Decision are looked at to see why it might not work. This is important because it highlights the weak points in a plan. It allows you to eliminate them, alter them, or prepare contingency plans to counter them. Plans can become tougher and more resilient. It can also help you to spot fatal flaws and risks before you embark on a course of action. à ¢Ã¢â€š ¬Ã‚ ¢Yellow Hat: The yellow hat helps you to think positively and identify with an idea or decision. It is the optimistic viewpoint that helps you to see all the benefits of the decision and the value in it. à ¢Ã¢â€š ¬Ã‚ ¢Green Hat: The Green Hat allows you to develop creative and new ideas solutions to a problem. It is a freewheeling way of thinking, in which there is little criticism of ideas. à ¢Ã¢â€š ¬Ã‚ ¢Blue Hat: The Blue Hat stands for process control and discusses the thinking process. This is the hat worn by people chairing meetings. Having a facilitator maintain this role throughout helps ensure that the group remains focused on task and improves their chances of achieving their objectives. 3.2 Mind Mapping This is a technique that encourages creative thinking as it holds information that the mind finds easy to identify with and review. Mind mapping allows you to quickly find and understand the structure of complex problems. Mind maps are often used during brainstorming. The technique requires that a model such as a tree with branches be used. The main parts of the problem are draw on the bigger branches and smaller issues on the secondary branches. Creativity is applied to each part of the issue rather than the whole. 3.3 Unfreezing This technique is used where you cannot think of any more ideas. Helps you when your thinking process is blocked or shut down and you cannot find any solutions. 3.4 The 5 Whys This is useful for dealing with problems that have hidden agendas. The technique drills into situations to find the real problem and clarify issues and forming creative solutions. 4. Problem Solving of Functional problem Altech UEC specialises in the design, development, supply and support of integrated hardware and software solutions for the world-wide digital Multimedia industry. In the project management field that I function within, the key focus is to deliver product on time, within budget and at the acceptable quality standards. The one area in 60% of all projects that fails to deliver successfully is the mechanical design of the enclosure. I will use the framework developed in 2 to realise the solution to this problem. 4.1 Define/Identify the problem a) The mechanical design for each product is only a concept rendering that is unique to each product offering. b) It occurs in the engineering and product management departments. c) During project development of a new product. d) Each offering to the customer is unique with no-reuse of existing mechanical enclosures. e) With mechanical engineer, product manager, customer f) An expected 12 weeks delivery of mechanical enclosure is taking 24 wks to complete Problem definition Why does the mechanical enclosure take 24 weeks to complete instead of the planned 12 weeks As a goal objective : What must be done to reduce the mechanical enclosure development to 12 weeks. 4.2 Analyse the Problem This problem has existed approximately 5 years, since the customer was allowed to decide on the aesthetic look of the set-to-box. This is a critical issue to the delivery cycle of product to the customer. The average delivery cycle of a complete unit in production and to the customer should be 6 months. Causes of the problem maybe Unknown technologies being used, Concept rendered drawings rather than mechanical design models, and Customer requiring changes after design was approved. The effect is that there is longer design cycles and longer to market delivery cycles. The mechanical team have tried to model various options but due to unknown electronic affects such as thermal testing and electrical grounding may affect the design. 4.3 Generate Possible Solutions Brainstorming was used to work out possible solutions. Ideas generated were as follows: 1) Altech UEC generates a set number of enclosures to match the various offerings available. The only change will be on the fascia view of the product. 2) The mechanical engineering team designs the model and develops the mechanical model before the product is released to the customer for approval. No acceptance to be done or released to customer on unrealised designs. 3) Tooling manufacturers external to UEC are contracted to be involved in the modelling stages to reduce occurrences of designs that will not work 4) Review existing procedures and signoff against international standards and make necessary changes where applicable 5) Outsource the mechanical design to a 3rd party and performs this as its core business 4.4 Analyse the Solutions The solution were rated against practicality and cost. The highest rated idea was (1), (5), (2), (4) and (3). It was also thought that a combination of (2), (3) and (4) could be considered as a combination idea. 4.5 Select the best Solution The best solution selected by voting was (1). The vote was decided by key stakeholders in the organisation such as the product development team, mechanical team and manufacturing team. 4.6 Develop an action plan The action plan answered the questions as follows: a) The mechanical enclosure is available at the start of the project. There is no major development to the design of the STB. Only changes will be to the fascia aesthetics. b) A listing of the full product road map is required to determine the categories of enclosures to be supported. All mechanical design such as clipping of parts together and thermal cooling to be completed in each category. c) The Engineering Manager will be responsible for driving this through the organisations as a Product Design unit initiative. The Product managers will be the custodians of the product categories. d) This is a 6 month initiative with the first step being the product categories. The next step will be the actual design of enclosures to these categories bedding down the mechanical design and product. e) Regular meetings are being held to discuss progress and determine if the plan is in action f) The realisation will be the use of the first mechanical design on zapper low cost products. g) The Engineering manager will be the sponsor of this project to ensure all stakeholders keep their eyes on the prize 4.7 Implement the solution A Gantt was created to allocate tasks and monitor progress. 4.8 Verify the solution The product line is being developed according to specific category mechanical model implementations. Effectiveness of the solution will be seen on new products that will go from design into mass production. The cycle time of mechanics can then be measured. 5. Conclusion In times were there is a constant change in technology and product development, it is essential to have effective problem solving frameworks. The lack of such framework will lead to problems recurring when they should have been solved. Organisations cannot afford such costly mistakes if they are to be globally competitive. A successful problem solving organization will be a successful organization.

Vmware Tools

TOPIC: VMWARE TOOLS Introduction: Virtualization reduces IT costs while increasing the efficiency and utilization of existing assets. So it is becoming more popular among IT companies. VMware is one of the companies which supplies products for datacenter virtualization is leading the pack. VMware’s ESX/ESXi is one of the enterprise-level virtualization product offered by VMware, Inc. ESX is a component of VMware Infrastructure, it adds management and reliability services to the core server product. This is one of the widely used tools in Server Virtualization. ) Architecture: VMWARE ESX (white Paper): This white paper provided by VMware Inc has the details for all the underlying components in ESX framework. It explains the startup and operation process, colored figures are embedded in the document about the layers. The ESX Server architecture allows administrators to allocate hardware resources to multiple workloads in fully isolated environments called virtual machines. 2) VM ware hypervisor still king for enterprise-class workloads (News Article): This article in network world outlines the comparison between VMware with other competitors. According to research conducted by the Burton Group VMware is still the preferred virtualization vendor which meets most of the enterprise requirements, while rivals Citrix, Microsoft and Virtual Iron are trying to meet the meet the goal, VMware, is the market share leader in x86 virtualization, offers 100% of the features required to run enterprise-class, production workloads with the vSphere hypervisor. 3) VMware ESXI demo (VMware website) This demo provides the basic introduction, uses & features of VMware’s ESXI . It compares ESXI with the competitors in the market. This is created by VMware and is posted on the product website. 4) Examining VMware ESX Server This journal in DR Dobbs website outlines some of the advantages of VMware server. Columbia university students conducted an experiment in their computer science department. By using VMware, they were able to give students a flexible virtual kernel-level development environment where the operating systems are being developed, debugged, and rebooted in a shared computing lab environment without affecting other application user’s experiments. ) Application of virtualization and information integration technology in a power dispatching center This article explains how VMware ESX server platform can be utilized to manage information in a power dispatching center. The information integration is divided into five levels i. e. hardware integration, data integration, software module integration, business process integration, and application access integration and provides detailed integratio n scheme. Unfortunately the full text is not available for this article. ) Book: VMware ESX Server in the Enterprise: Planning and Securing Virtualization Servers Chapter 1: System considerations This chapter provides the information regarding the installation of VMware ESX server. It gives the necessary system requirements for the VMware ESX Server for Planning and Securing Virtualization Servers in the Enterprise. . This chapter is a good place to start when you need to find out where else in the book to go look for coverage of an issue. Analysis of Research I have chosen this topic to learn and do some recommendation of VMware tools used for server virtualization to our group, so I started my research by going to VMware website, VMware ESXI demo and white paper for architecture were the two most useful sources for the research. Then I went to Penn state databases IEEE, Inspec and got the information for the news article that it has slight edge on the competitors. And from the Dobbs journal it is proven from the experiment conducted by the Columbia University that with VMware we can create, delete applications on virtual servers without rebooting the actual server. And finally the journal regarding VMware using in Power dispatch center will be a good example to recommend to our group. How documents relate to each other: The documents started with the introduction of the VMware tools and provided with architecture and demonstration of most popular VMware ESXi server. The article in network world proves that VMware Esx has slight edge over the competitors. The journals provide how VMware server works in different environments like Power Sector and University. Finally the chapter in the books gives us the existing system capabilities to install VMware tools. References: Architecture of VMWARE ESXi. Whitepaper. Retrieved January 29, 2010, from http://www. vmware. com/files/pdf/ESXi_architecture. pdf) Jon Brodkin (2009). VMware hypervisor still king for enterprise-class workloads. Network world. Retrieved January 29, 2010 Product Demo Video. Retrieved January 29, 2010, from http://download3. vmware. com/demos/esxi/VMware_ESXi. html Jason Nieh and Ozgur Can Leonard(2000). Examining VMware retrieved January 29 1010 from Dr Dobb’s Journal (www. DDJ. com) Zhang Liang (East China Grid Co. Ltd. , Shanghai, China); Ge Minhui; Bi Xiaoliang (2008). Application of virtualization and information integration technology in a power dispatching center retrieved January 29 1010 from engineering village. Source: Automation of Electric Power Systems, v 32, n 16, p 38-42, 25 Aug. 2008 Edward L. Haletky (2007). VMware ESX Server in the Enterprise: Planning and Securing Virtualization Servers retrieved January 29 1010 from Safari books Online: By: Pub. Date: December 29, 2007

Eye Contact with Japanese Businessmen Essay

In Japan, the businessmen avoid eye contact. The businessmen would rather not waste their time and distract other men, especially their senior officers. Distractions may be embarrassing, especially when one should be focusing on the task at hand. In this research paper, comparisons among America and its culture will be displayed to accumulate ideas on why the Japanese avoid eye contact. There is more than one factor playing in Japanese customs on avoiding eye contact. This paper generates ideas from animalistic behavior, to parental control, to busy cities, to friends, to professional NBA players, and to a religion that began in the United States. Not only is eye contact distracting, but also unnecessary while the notion of withdrawing oneself can be seen as helpful to cope with certain conditions in the environment. As we study cultures we can determine the differences between countless etiquettes and mannerisms across the world. Looking at two separate countries, we can compare what is considered acceptable and unacceptable. Because we live in the Unites States, it is easy to know what we, as Americans, should do and not do in a business meeting. If American businessmen, especially ones who are uninformed, meet with Japanese businessmen, the possibility of embarrassing or offending the Japanese culture is likely when conducting business at an absolute or selfish angle. The Japanese culture maintains a business that is great on group effort and loyalty. With these certain characteristics, the Japanese take on many roles to support their ways of humility. This is why we can see the Japanese businessmen intentionally avoiding eye-contact with other businessmen during a meeting to preserve modesty. Business is a consolidation within man to form an agreement at peace. We learn from studies of history and animals that staring is a sign of aggression. When eye contact is made, a mutual reflection of a challenge (or fight) occurs. Both parties may not want to partake or antagonize a fight, but when the eyes of humans and animals alike connect, the brain will induce a chemical reaction that triggers responses in the body to take action in order to defend itself. Now in a business setting, the Japanese aren’t ones to create a fight when a disagreement occurs. This is a way to respect senior decisions to avoid acting naive. If we take a look at the American culture, we can see how American parents confront their children when the children are misbehaving. Young children will naturally want to stop all eye-contact and maybe even run away. To correct this behavior, parents are told to maintain eye contact while communicating with their child. This is a way to build trust in a hea lthy relationship. When we think of the word â€Å"business,† its easy for Americans to think of New York City, a place of a heavily, dense population of business trafficking. The place can be described as busy because everyone is running around while trying to get to their next business meeting. It wouldn’t be considered rude if someone bumped into you by accident if they were rushing into a taxi cab. A newcomer to the city might, at first, be outraged, but in time city dwellers are accustomed to it. In Japan, perhaps eye-contact avoidance is another practice due to high population. The Japanese is one culture to like their privacy. A great way to ruin one’s privacy is to intentionally engage in eye-contact, especially with a prolonged engagement. Imagine coming home from work everyday in public transportation and running into an unknown interval. One thing a person might do is make eye-contact with a stranger to see if the stranger is aware of this interval. Now imagine you are conducting a meeting and you come across some interval in your way. An instinctive reaction is to seek help. However, in an important business meeting, this is a devastating episode in which you may bring down a friend if he is unaware of this interval as well. The best thing to do, in Japanese customs, is to own up and not throw your best friend under the bus with you. How should you do it? Perhaps avoid eye contact and stay calm with your best manners at hand. The Japanese are known to close their eyes when they are listening intently. This is a reaction to block out from sensing other things that are going on in the room. In America, we can find many distracting things that are meant to distract you. If you go to an NBA playoff game and watch a professional basketball player attempt a free-throw at an away game, you will see almost everyone in the audience do their best to distract the player, in order for him to miss the free-throw. You will hear loud noises, see shirts waving, and even see fan memorabilia made, bought, and obtained for that sole purpose during a free-throw shooting. One American religion, called the Church of Jesus Christ of Latter-Day Saints shows reverence similar to the Japanese eye contact phenomenon. During a sacrament meeting at the LDS church, many people will give talks or performances such as singing or violin playing. In one, hour long meeting, there may be up to 5 or more people conducting a session. After each person concludes their talk or performance, it is in the Mormon practice to show gratitude with reverence. The LDS members will keep quiet during the session without gossip or clapping to maintain the spirit. Comparing the Japanese to an LDS sacrament session, closing the eyes and being reverent is a way to block out an unnecessary force. As we can determine in an NBA playoff game, there is no room for respect. Players will have to play hard and with whatever comes in their way. Eye contact is a method to show people â€Å"I am here.† People have an ambition, or sometimes a reaction, to make one’s presence known. We do it for attention, for work, or to make new friends. However, the Japanese have grown accustomed in a practice of avoiding eye-contact when things are busy and sometimes serious. In the business place, respecting senior officers is important to maintain one’s own status while progressing in rank. It is important for the Japanese not to discourage other businessmen or to bother them during a stressful time. How else can one show respect than to maintain a personal boundary?

Community Service A Better Person By Breaking Down...

Community service provides us an opportunity to apply our learning to real people and situations, and to relate to different diversities across others within our community. Giving your time towards community service can develop the society and backgrounds while acquiring life lessons. It will also help people to further impact the world in the future. By participating in Community Service, it will help expose individuals on what a difference they will be making for our society. Individuals will acknowledge a greater appreciation of specific roles in the community, and also offering assistants to those in need. It is also important because it makes you become a better person by breaking down stereotypes and appreciating other cultures. For my community service choice, I chose to work for a hospice care center called Pathways Hospice Volunteer. In 1985, this non- profit organization focuses on the terminally ill and elderly community who are living their last couple of months in the world. This organization provides care and service for their patients in their own home to make sure they are not alone in this time of need. The Pathway Hospice Volunteer community focuses on being a helping hand, and friend to their patients by talking to them and assisting them when needed. The goal of this organization is for the patient to feel as if someone cares for them and for someone to look out for them. Their funding comes from donations and having special events nights thatShow MoreRelatedMighty Ducks: Movie Critique1715 Words   |  7 Pagesan interesting case of a female skater who fulfills the stereotype that girls should figure skate and boys should play hockey. However, the mere inclusion of a girl on a boys hockey team also served to challenge the stereotype at a time when women’s hockey was not nearly as accepted as it is today. The Mighty Ducks Movie provides a study into an ethical transformation, and provides examples of both conforming and challeng ing gender stereotypes, while providing an engaging story in which appeals toRead MoreThe Stereotypes Of Racial Stereotypes Essay1524 Words   |  7 PagesRacial stereotypes have always been a serious issue in society. The stereotypes impact many aspects of our life. We more or less get carried away by our perceptions toward race, and judge people in a certain frame unconsciously, as Omi set forth in In Living Color: Race and American Culture. Taken by Hilary Swift, this photo presents an African American woman, waiting for a bus that can take her to the Kitchen of Love, a food pantry that located in Philadelphia aiming to feed people suffering fromRead MoreAnalysis Of The Movie Crash And A Proverbial And Literal Essay1527 Words   |  7 Pagesto African-American stereotypes. Unfortunately, his actions continuously conflict his beliefs, which make him appear hypocritical, prejudiced and unfair. Specifically, Anthony practices ethnocentrism by judging everything around him from the perspective of a downtrodden black male. In particular, Anthony believes that society is unfairly biased against blacks. In one of the scenes, Anthony demonstrates his disdain for non-blacks by saying he would never hurt another black person. Of course, the crimesRead MoreDo The Right Thing By Spike Lee1189 Words   |  5 Pageslow income neighborhood in Brooklyn, New York. Set in the middle of a record breaking heat wave, high temperatures test the temperaments of local residents and business owners, creating an explosive racially charged atmosphere in this small neighborhood. There is an on going struggle for power in the multicultural but mostly Black community. Mookie, the young minded protagonist represents the working class Black community. Employed by the Italian pizzeria owner Sal, Mookie works for pennies on theRead MoreReflection Paper On Mary Of Mary1319 Words   |  6 PagesReflections Mary had mentioned many goals such as, having a better relationship with her family, attending support groups, seeing a physician and starting treatment. I then tried to help Mary include her past sexual partners and how she would inform them. However, Mary was not content with the suggestion and stated she was not comfortable. It was difficult for me to hear Mary say she did not want to inform her sexual partners. I immediately saw this as a threat to others and worried about the diseaseRead MoreSnake Handling, a Pentecostal Pastime Essay1256 Words   |  6 Pagesof the Christian worship services. How strictly should these Pentecostals take the word the bible? What makes these snake-handlers so different from other Christians? What can the serpent-handlers do to make their worship practices not get such a bad rep from the outside? I believe that if the serpent handing Holiness Pentecostals can create a centralized authority for their worshiping ways that displays their behavior as welcoming and friendly, they will be able to better educate the public aboutRead MoreThe Civil Rights Act Of 19641245 Words   |  5 Pagesprotection of persons with disabilities. Structured inequality in the U.S. economy was evident in occupational segregation and discrimination (Aguirre Baker, 1999). Such was the case for Judy Heumann, a disabled college graduate who, in 1970, was denied a teaching license from the state of New York because she failed a medical examination (Patterson, 2012). After filing a lawsuit against the New York Board of Education, she won the case (Patterson, 2012) and became the first person in a wheelchairRead MoreRacial Awareness And Racism And Stereotypes1529 Words   |  7 Pagescultures as well as counter racism and stereotypes? It all begins with the educators themselves having an open mind about different races, as they should act as models to the students. I believe that if teachers educate and enlighten their students about race and cultures, it would lower the chances of racism. Racial awareness is key in the early years of education as it allows students to develop more knowledge, therefore preventing racism and stereot ypes. Instructors can model racial awarenessRead MoreRacial Integration in College Football in the 1950s1366 Words   |  6 PagesWorld War II carried over in the 1950s, America saw a lot of economic growth, there was an increase in the amount of people who moved to the suburbs, and the baby boom which came about because of the millions of soldiers returning home from military services. Even though this seemed like a happy time, there was still a thick tension in America. This tension was between African-Americans and white Americans. In 1865, the thirteenth amendment was passed which abolished slavery. Even though this occurredRead MoreTelevision Has Changed Our Lives1592 Words   |  7 Pagesworld. Through news, commercials and â€Å"reality† TV, American culture is perceived by other countries through these outlets. Television news in the United States has evolved over many years, in the early days, local newscasts were seen more as a public service. The style was straightforward. A newscast was divided into three blocks: news, sports, and weather. The news block was divided into national, international, and local stories. These newscasts usually had a solo anchor, with others announcing sports